Shipping Policy
Effective Date: November 5, 2026
1. Introduction
Thank you for shopping at PERIBULBAR.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website:
PERIBULBAR is operated by Fuzhou Xindingchang Technology Co., Ltd. We are committed to providing a clear and convenient shipping experience for our customers.
Please review this policy before placing an order. By completing a purchase on our website, you acknowledge that you have read and understood the shipping information applicable to your order.
2. Order Processing Time
After you place an order, we will begin processing it.
Order processing generally includes:
Order confirmation and payment verification.
Product availability confirmation.
Order preparation and packaging.
Shipment arrangement and carrier handover.
Processing time may vary depending on product availability, order volume, holidays, and other operational circumstances.
Any specific processing timeframe displayed on the product page or at checkout will apply to your order.
Please note that order processing time is separate from shipping and delivery time.
We will make reasonable efforts to process and ship orders within the timeframe communicated at the time of purchase.
3. Shipping Destinations
PERIBULBAR offers shipping to destinations displayed as available during the checkout process.
Shipping availability may depend on:
The destination country or region.
Local delivery service availability.
Product shipping restrictions.
Customs and import requirements.
Other applicable transportation restrictions.
Please confirm that your shipping address is supported before completing your purchase.
If we cannot fulfill an order to your selected destination, we will contact you to discuss available options.
4. Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery times will be displayed during checkout or communicated through the relevant order confirmation information.
Actual delivery times may vary depending on:
The destination address.
The shipping method selected.
Carrier operating schedules.
Customs inspection and clearance.
Weather conditions.
Public holidays and peak shopping seasons.
Other circumstances beyond our reasonable control.
Any delivery estimate is an estimate rather than a guaranteed delivery date unless we expressly state otherwise.
We encourage customers to review the shipping options and estimated delivery information before completing their orders.
5. Shipping Fees
Applicable shipping fees will be displayed during checkout before payment is completed.
Shipping charges may vary depending on:
The destination address.
The selected shipping method.
The number or weight of products.
Applicable promotional offers.
If free shipping or a shipping promotion is available, the applicable conditions will be clearly communicated on our website or during checkout.
Unless otherwise stated, shipping charges are separate from the product purchase price.
Customers will be able to review applicable shipping charges before placing an order.
6. Order Confirmation and Tracking
After successfully placing an order, you may receive an order confirmation email containing relevant purchase information.
Once your order has been shipped and tracking information is available, we may send you a shipping confirmation email with the applicable tracking details.
You can use the tracking information provided to monitor your shipment through the relevant carrier’s tracking service.
Please allow some time for tracking information to become available after the carrier receives and scans your package.
If you have not received tracking information within the timeframe communicated for your order, please contact us at:
7. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully review the following details before submitting your purchase:
Full recipient name.
Street address.
Apartment, unit, or suite number, if applicable.
City and state.
ZIP code.
Country.
Contact information, if required by the carrier.
PERIBULBAR is not responsible for delivery problems caused by incorrect or incomplete information provided by customers, except where otherwise required by applicable law.
If you notice an error in your shipping address, please contact us as soon as possible.
We will make reasonable efforts to update the address if the order has not yet been shipped. However, address changes may not be possible once the package has entered the shipping process.
8. Shipping Delays
Although we make reasonable efforts to meet the shipping and delivery estimates communicated to customers, delays may occasionally occur.
Possible causes include:
Unexpected increases in order volume.
Inventory or fulfillment delays.
Carrier service disruptions.
Severe weather conditions.
Public holidays.
Customs inspections.
Transportation interruptions.
Other unforeseen circumstances.
If we become aware that an order cannot be shipped within the promised timeframe, we will provide the required notice and obtain your consent to any delay where required by applicable law.
If a shipment is delayed beyond the applicable shipping timeframe, you may have the right to:
Accept the revised shipping timeframe.
Cancel the affected order.
Receive a full refund for the unshipped merchandise, including applicable shipping and handling charges, as required by law.
We comply with applicable requirements under the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule.
If no shipping timeframe was clearly stated at the time of purchase, applicable federal law generally requires shipment within 30 days after receipt of a properly completed order.
Nothing in this policy is intended to limit your rights under applicable consumer protection laws.
9. Customs Duties, Taxes, and Import Fees
For international shipments, additional customs duties, import taxes, or other government-imposed fees may apply depending on the destination and applicable regulations.
Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping fees.
Customers may be responsible for applicable import charges assessed by the destination country’s customs authorities, to the extent permitted by applicable law.
Customs processing times are determined by the relevant authorities and may affect delivery estimates.
We encourage customers to review their local import requirements before placing an international order.
10. Lost or Missing Packages
If your tracking information indicates that a package has not been delivered or appears to be lost during transportation, please contact us.
Email: [email protected]
Please include:
Your order number.
Your tracking number, if available.
Your shipping address.
A brief description of the delivery issue.
We will review the available tracking information and, where appropriate, work with the shipping carrier to investigate the situation.
If an order is confirmed to be lost or undelivered, we will review the circumstances and provide an appropriate resolution in accordance with applicable law.
We will not automatically deny a valid delivery claim solely because a carrier’s tracking system shows a delivery scan when the customer provides credible information that the package was not received.
11. Damaged Packages or Products
We take reasonable care when preparing orders for shipment.
If your package or Eye Massager product arrives damaged, please contact us as soon as reasonably possible.
To help us review your request, please provide:
Your order number.
Photographs of the outer shipping package.
Photographs of the damaged product.
A description of the damage.
Where appropriate, we may offer a replacement, refund, or another suitable resolution in accordance with our Refund and Returns Policy and applicable law.
Please retain the original packaging and damaged product until we have reviewed your request and provided further instructions.
12. Incorrect or Incomplete Orders
If you receive an incorrect product or your order is missing an item, please contact our customer service team.
Please provide your order number and relevant photographs or other supporting information.
We will investigate the issue and work toward an appropriate resolution.
If the issue results from our fulfillment error, we will arrange an appropriate correction or other remedy without imposing costs on customers where prohibited by applicable law.
13. Failed Delivery and Undeliverable Packages
A delivery attempt may fail for several reasons, including:
An incomplete or incorrect shipping address.
The recipient being unavailable.
Restricted access to the delivery location.
Carrier delivery limitations.
Other circumstances affecting delivery.
If a package cannot be delivered and is returned to us, we will make reasonable efforts to contact the customer.
Depending on the circumstances, we may discuss reshipment or another appropriate solution.
Any additional shipping charges will be communicated before a reshipment is arranged and will be applied only where permitted by applicable law.
14. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Email: [email protected]
If your order has not yet entered the shipping process, we will make reasonable efforts to accommodate your request.
Once an order has been shipped, cancellation or modification may no longer be possible.
In that situation, you may refer to our Refund and Returns Policy for available options after delivery.
Nothing in this section limits any cancellation or refund rights available under applicable law.
15. Shipping Restrictions and Unforeseen Events
Certain destinations or transportation routes may be subject to shipping restrictions, customs requirements, or carrier limitations.
In addition, events beyond our reasonable control may affect shipping operations, including natural disasters, severe weather, transportation disruptions, public emergencies, and government restrictions.
If such circumstances affect your order, we will make reasonable efforts to communicate relevant updates and provide available options.
We will continue to comply with applicable legal obligations concerning shipment, delay notifications, order cancellation, and refunds.
16. Relationship with Our Refund and Returns Policy
This Shipping Policy should be read together with our Refund and Returns Policy.
For information about:
Return eligibility.
Refund procedures.
Exchange requests.
Defective or damaged products.
Return shipping costs.
Order cancellation.
Please review our Refund and Returns Policy available on:
If there is any inconsistency between this policy and mandatory consumer protection laws, applicable law will prevail.
17. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, business operations, or applicable legal requirements.
Any updates will be published on this page with a revised Effective Date.
The shipping terms applicable to an individual order will be determined in accordance with applicable law and the information disclosed at the time of purchase.
We encourage customers to review this page periodically.
18. Contact Us
If you have any questions about shipping, delivery, tracking, or an existing order, please contact our customer service team.
Brand Name: PERIBULBAR
Company Name: Fuzhou Xindingchang Technology Co., Ltd.
Website: https://www.peribulbar.com/
Business Address:
Room 101, Building 1, No. 0, Sheshan, Meifeng Road, Gulou District, Fuzhou City, Fujian Province, China
Customer Service Email:
Email Subject: Shipping Inquiry – [Your Order Number]
We appreciate your trust in PERIBULBAR and thank you for shopping with us.
PERIBULBAR – Your Everyday Comfort, Our Commitment.